Privacy Policy

Effective Date: December 7, 2025

1. Introduction

Welcome to Artisan Auraa. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, safeguard, and disclose information that results from your use of our website, https://artisanauraa.com ("Service").

By using our Service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect several types of information to provide and improve our Service for you.

A. Personal Data While using our Service, we may ask you to provide personally identifiable information that can be used to contact or identify you ("Personal Data"). This may include:

Email address
First name and last name
Phone number
Address, State, Province, ZIP/Postal code, City
Cookies and Usage Data

B. Usage Data We may also collect information that your browser sends whenever you visit our Service ("Usage Data"). This may include your computer’s Internet Protocol address (IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, and the time spent on those pages.

C. Tracking & Cookies We use cookies and similar tracking technologies to track the activity on our Service. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

3. How We Use Your Data

Artisan Auraa uses the collected data for various purposes:

To provide and maintain our Service.
To notify you about changes to our Service.
To provide customer support.
To gather analysis so that we can improve our Service.
To monitor the usage of our Service.
To detect, prevent, and address technical issues.
To fulfill any other purpose for which you provide it.
To provide you with news, special offers, and general information about other goods, services, and events which we offer (unless you have opted not to receive such information).

4. Data Transfer

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ.

If you are located outside Canada and choose to provide information to us, please note that we transfer the data, including Personal Data, to Canada and process it there. Your consent to this Privacy Policy represents your agreement to that transfer.

5. Disclosure of Data

We may disclose your personal information in the following situations:

Business Transaction: If we or our subsidiaries are involved in a merger, acquisition, or asset sale, your Personal Data may be transferred.
Legal Requirements: To comply with a legal obligation or protect and defend the rights or property of Artisan Auraa.
Service Providers: We may employ third-party companies (such as payment processors or shipping partners) to facilitate our Service. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose it for any other purpose.

6. Security of Data

The security of your data is important to us, but remember that no method of transmission over the Internet is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

7. Your Data Protection Rights (GDPR)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Artisan Auraa aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

In certain circumstances, you have the following data protection rights:

The right to access, update, or delete the information we have on you.
The right of rectification (to correct inaccurate information).
The right to object to our processing of your Personal Data.
The right of restriction (to request we restrict processing).
The right to data portability.
The right to withdraw consent.

If you wish to exercise any of these rights, please contact us at support@artisanauraa.com.

8. California Privacy Rights (CCPA & CalOPPA)

If you are a California resident, you are entitled to learn what data we collect about you, ask to delete your data, and not to sell (share) it.

We do not sell your personal information.

To exercise your California data protection rights, please send your request by email to support@artisanauraa.com.

9. Service Providers & Analytics

We may use third-party Service Providers to monitor and analyze the use of our Service (e.g., Google Analytics). We may also use third-party services for payment processing (e.g., Stripe, PayPal). We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy.

10. Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click a third-party link, you will be directed to that third-party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

11. Children’s Privacy

Our Services are not intended for use by children under the age of 18. We do not knowingly collect personally identifiable information from children under 18.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "effective date" at the top. You are advised to review this Privacy Policy periodically for any changes.